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Locking a User Account

When a users's account is locked, the user can not log in, and must contact an administrator to unlock their account.

To lock an accout, the administrator must have adequate permission to update user accounts.

To manually lock a user account

• Open the Contacts or Staff register from the Organization work area.
  
• On the Staff or Contacts page, click the user account you want to modify.

The user Staff - Main page displays.

• On the page menu, click Edit to enter edit mode.
• Click Account.

The Account page displays.

• On the Account Status line, click Lock Account.

The Lock User Account dialog box displays. For more information see "Lock User Account Dialog Box".

• In the Lock User Account dialog box, enter a reason for locking the account in the Notes field.
• Click OK.

The Account Status line is updated to display Locked.

The user can no longer access their account. To unlock a users' account, see "Unlock a Users Account".